Check-In/Out Procedures

Office Hours: 8:00 a.m. to 5:00 p.m. year round 
*Office hours are generally extended for holidays and peak season
 
Check-In:  4:00 PM
Check-Out:  10:00 AM

 
Check-In Instructions

*Please be aware of check-in time when making travel arrangements
 
  • Check in time is guaranteed by 4pm
     
  • Follow the driving directions to the Key to the Rockies Reception Office.  Do not attempt to go directly to the property.
     
  • Once you arrive at the Reception Office, you will receive keys and a parking permit for the property you have reserved.  Refer to the email received titled "IMPORTANT PROPERTY INFORMATION" for directions and special instructions regarding the property.
    • If you do not have access to the Property Information email, our staff will be available to provide you with the necessary information
  • Early Check-In may be available if arranged in advance and pending availability.  A surcharge may apply.  Please contact Reservations at 1.800.248.1942 if you would like to inquire about an early arrival.

Late Check-In Instructions

*Please follow these instructions if you will be arriving after 5pm 

 
  • Follow the driving directions to the Key to the Rockies Reception Office.  Do not attempt to go directly to the property.
     
  • Refer to the email received titled "IMPORTANT PROPERTY INFORMATION" for directions and special instructions regarding the property.
     
  • To the left of the Reception Office main door is a large wooden lock box.  Within the lockbox will be an envelope with the reservation name on it.  Within the envelope there will be directions to the rental property, Property Information, keys and a parking permit.
     
  • Contact Reservations prior to your arrival date to receive the combination to access the lockbox

Check-Out Instructions

*Please be aware of check-out time when making travel arrangements
 
  • Check out time is 10am

  • Please follow these instructions prior to departing the property;

    1.  Fill dishwasher with any remaining dirty dishes and start the dishwasher
    2.  Place garbage in the provided bins in the garage (if there is a private garage, the bins should be inside, if there is a common area garage, please place garbage in the designated dumpster, if there is no garage, place the garbage in the designated dumpster outside the complex)
    3.  Return keys to the Key to the Rockies Reception Office.  If keys are not returned, there will be $20 surcharge per missing key
    4.  Please inform the staff at the Reception Office if there are any maintenance, damage or housekeeping issues.
  • Late Check-Out may be available if arranged for in advance and pending availability.  A surcharge may apply.  Please contact Reservations at 1.800.248.1942 if you would like to inquire about a late departure.


    Thank you and we hope you enjoy your stay with Key to the Rockies Vacation Rentals and Real Estate!